Customer service officer job opening at Axis Bank

Customer service officer job opening at Axis Bank Apply online now

Customer service officer job

Customer service officer Recruitment: Axis Bank Recruitment Notification Announcement October 2019. Kindly go through the job description mentioned below, if you think that this profile is suitable for you then click on the APPLY ONLINE link in order to proceed further.

Interested candidates can contact  recruiter directly through mentioned apply Link.

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Job Details:




Desired qualification


Desired skills

0-1 years

Customer Service Officer

Retail operation

Not mentioned



Job Description


Have it

Preferred Professional Experience and Technical:

  1. Customer service (CS)officer is one of the  best integralt position in the Axis Bank Branch Operations Team.
  2. A CS officer will be responsible for timely processing of bank transactions like funds transfer, Cheques, Opening of Accounts, reconciliation of office accounts, ensuring timely CS officer job opening at Axis Bankresolution of customer queries and improving customer service levels. 
  3. A CS officer will be responsible for the lead generation for the Current Account and the Savings Account – CASA to new customers and deepening of account balances for existing customers. 
  4. CS officer will conducts outbound marketing calls and scouts for new leads and referrals in order to generate business. 
  5. He or She will ensures compliance to the bank’s rules – internal CS officer job opening at Axis Bankguidelines, processes and procedures. 
  6. She or he will be resposible to improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis.
  7. CSO will be involved in protecting bank’s property as per safety norms and ensuring ethical conduct in ordinary course of business.
  8. A CS officer will be responsible for the Cross Sell of third-party products (Life CS officer job opening at Axis BankInsurance – LI, General Insurance – GI, Mutual Funds – MF, Debit/ Credit Cards, etc. to the existing customer base. 
  9. A FDO will provided with internal certifications in the areas of enhancing Knowledge about Bank’s Products, Finacle system, and Regulatory norms such as Know Your Customer, Anti Money Laundering – AML, etc.
  10. He\She must be open to relocation as the job is transferable in nature.




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