Insurance Job: Walk-in- TL- Retention

Insurance job: Walk-in- TL- Retention Outbound Sales- Voice Process- Mumbai

Please go through the job description below prior to apply, if you think that this job is suitable
for as per you education and experience then apply.

Openings: 5

₹ 5,00,000 – 8,00,000 P.A.

Time and Venue
23 January – 30 January , 11 AM onwards
13th Floor, ICICI Lombard GIC Ltd., Vishwaroop IT park, Opposite Vashi Railway Station, Behind Raghuleela Mall, Vashi, Navi Mumbai. Interviewer – Arpita Singh
Contact – Arpita Singh ( 02233807141 )

Job description

Job Responsibilities:

Mange a team of approximately 15 – 20 CSRs

Ensures 100% of CSRs meet and or exceeds their overall KPI’s (sales targets, customer satisfaction and experience, quality and productivity standards)

Provides consistent, balanced and timely performance feedback on CSR performance

Ensures a positive work environment, continuous learning and a high quality employment experience for your team

Provides leadership and manages to all operational standards

Along with fellow Team Leaders, meets and exceeds all department goals

Applies timely performance management standards and processes

Day to day sales/service request management

Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution

Coach, develop and engage the CSR to increase their abilities while enhancing their own careers

Send cv’s on – arpita.singh @ext.icicilombard.com

– Candidates with relevant exp only can apply

Insurance
Full Time, Permanent
Voice
Education
Any Graduate in Any Specialization

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